Privacy Policy
Status: draft · Last reviewed: not yet reviewed
Draft: pending legal review, not final. Edeniso LLC is the operator. This draft is prepared for owner review using public primary sources; unresolved business facts and policy decisions remain identified below. It is not a final agreement or a claim of IP clearance.
1. Overview
Edeniso LLC, registered in Arizona (Pima County), operates Soulbring. The intended launch markets are the United States, Mexico, Canada, the European Union and European Economic Area, the United Kingdom and Switzerland. This draft covers the game account and describes current data touchpoints. Privacy requests may be sent to admin@edeniso.com. The effective date and applicable rights process remain for review against these markets; this is not a final privacy notice.
2. Data We Collect
Proposed disclosure pending owner/privacy review: Clerk handles authentication; Neon stores account and authoritative game records. Optional PostHog analytics, browser errors, page-performance measurements, rating surveys and presentation experiments are off until you allow the current choices in Privacy choices. Surveys collect only a voluntary numeric rating; presentation experiments do not affect gameplay. When permitted, an opaque hashed account identifier links consented visits across characters. We do not send names, email addresses, conversation text, payment details, request bodies or gameplay records as analytics. Separately approved, minimized server operational diagnostics contain redacted exceptions and fixed operational log messages with service/release context without account or session identity. Xsolla processes payments; we do not store full card or bank details.
3. How We Use Your Data
Account and game records support sign-in, saved progression, operation, security and support. Optional telemetry is governed by Privacy choices as described below. Xsolla handles its payment processing under its own notice. Applicable lawful bases and rights must be mapped to the actual launch countries and processing before rollout; this draft does not assert a universal consent basis.
4. Service Providers & Payment Privacy
Current service-provider inventory for owner privacy review: Clerk (identity), Neon (game database), Vercel (web hosting), Railway (gateway hosting), PostHog US Cloud (optional analytics, permitted replay, errors, browser performance, voluntary ratings, presentation experiments and minimized operational logs), and Cloudflare (DNS/object storage). Xsolla’s roles depend on its processing; for covered digital-content payments its own privacy notice describes business/controller roles. It is not uniformly an Edeniso LLC processor. Review actual agreements, regions and transfer safeguards before external-player rollout. Xsolla notice: https://xsolla.com/privacypolicy/?lang=en.
5. Data Retention
The operator must approve and record effective PostHog retention and deletion controls before rollout; the deployment runbook records the verified settings. Withdrawing optional telemetry consent stops future collection and clears local telemetry identity and pending deliveries; it does not by itself erase events already delivered. Data-erasure requests require deletion of the associated events/profile and recordings, verified separately.
6. Your Rights
Use Privacy choices to accept, reject or withdraw optional telemetry. Rejecting does not prevent gameplay. Global Privacy Control and Do Not Track are respected for optional browser collection. Replay additionally requires explicit tester eligibility and an approved screen; text and inputs are masked, conversations/media are blocked, and authentication, account, payment and staff surfaces are excluded. Contact admin@edeniso.com for access, correction or deletion requests. Owner/privacy review of the formal rights process remains required.
7. Children's Privacy & Age Rating
Soulbring’s approved minimum account age is 18; its intended account audience is people aged 18 or older. Handling of discovered underage users remains for review across the intended launch markets. Children’s privacy obligations depend on the actual service, audience and data collection; an age statement alone is insufficient. No age-checking, parental-consent or underage-removal process is claimed as implemented by this draft.
8. International Data Transfers
PostHog ingestion uses US Cloud. Verify the actual regions, provider agreements and applicable transfer safeguards for all other processing before rollout. This draft does not claim that data stays in a player’s country or that a particular transfer mechanism has been established.
9. Contact
Operator: Edeniso LLC. Send privacy requests to admin@edeniso.com. The formal request-handling process remains for owner review. Do not submit payment-card details, passwords or authentication codes with a privacy request.